FAQ
Short answers to the freight questions that slow a shipment down.
Search by mode, document, customs, or delivery. Each answer is written to help you choose the next action.
Common questions
Find the answer, then move the handoff.
Search filters the full set below. Open a question to see the operational detail.
How long does sea freight from China to the USA take?
West Coast port-to-port is commonly around 13–18 days and East Coast around 28–35 days. Add origin pickup, consolidation, customs, and last-mile time for the door-to-door range.
What is the difference between FCL and LCL?
FCL uses a full container for one shipper. LCL consolidates smaller cargo with other shipments and is priced by CBM. The break-even depends on volume, handling, and the lane.
What is DDP shipping?
Delivered Duty Paid means the forwarder coordinates import duties, taxes, clearance, and delivery to the agreed destination. The quote should state exactly what is included and who is importer of record.
Which documents do I need for an import quote?
Start with commercial invoice, packing list, origin and destination, product description, HS code if known, carton dimensions, weight, and target delivery date. Batteries and regulated goods need additional documents.
Can you ship lithium batteries?
We can review lithium battery shipments for air or sea. Provide chemistry, watt-hour rating, quantity, packaging relationship, UN38.3 test summary, and SDS before pickup.
Can you deliver directly to Amazon FBA?
Yes. We can consolidate suppliers, apply FNSKU labels, build cartons and pallets, clear the import, and coordinate final-mile delivery to the fulfilment centre appointment.
How quickly can I get a quote?
Most complete requests receive compared lane options and an all-in quote within 24 hours. A complete cargo profile is the fastest route to a useful number.
Give us the cargo, destination, and date.
We will turn the answer into a lane plan with the documents and owner for every handoff.